Under Investigation Spouse chat not working for partner after character name change

Discussion in 'Character Issues' started by Vaae, May 4, 2021 at 9:38 PM.

  1. Vaae
    Offline

    Vaae Member

    Joined:
    Apr 10, 2021
    Messages:
    3
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Vaexys
    IGN: Vaexys
    Problem: Partner is unable to use "To Spouse" chat function
    Details: I had a character name changed recently. My character's name changed from Powdodo to Vaexys. My Partner's character is Leyvia and they cannot use "To Spouse" chat. I suspect this is because her wedding ring still says she's married to Powdodo.
     
    LimeOnyx likes this.
  2. LimeOnyx
    Offline

    LimeOnyx Donator

    Joined:
    Feb 20, 2019
    Messages:
    46
    Likes Received:
    19
    Location:
    Florida, US
    Country Flag:
    Haha, this issue happened with me and my spouse about a year ago. You will also see the ring you have say that you're married to the old IGN.

    We "fixed" this by remarrying because our thread went unanswered for a few days and we wanted spouse chat back, and ultimately were able to afford another wedding ticket. I don't think this issue would be fixed outside of a server check (if it was queued to be fixed), and I don't know when another SC is coming. Anniversary event is coming soon, but not sure if that'll be a patch or server check.

    All the best.

    EDIT: You can search "spouse" in the forums and see this issue widespread and unaddressed. This is clearly not a priority with the admins, and seems remarrying is your responsibility after name changes.
     
    Last edited: May 4, 2021 at 10:58 PM
    Vaae likes this.
  3. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    4,181
    Likes Received:
    3,970
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    Islander
    Level:
    50
    Guild:
    Shroomies
    Have forwarded your info to the Admins for investigation
     
    Vaae likes this.

Share This Page