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Info MapleRoyals Game Terms & Conditions

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    MapleRoyals Game Terms & Conditions 2.0
    Last Updated : January 1st, 2017

    The format of this document will separate the Terms & Conditions into three sections identified as Sections 1 through 3, under which a number of conditions will be listed and identified by an additional number.

    Section 1. Overview
    By registering a game account with MapleRoyals, you are agreeing to the terms and conditions stated below. For the purposes of this document, the personal identifiers “we,” “us,” “our,” and any others, refer to the MapleRoyals Staff, while the second and third person identifiers refer to any registered account user.

    MapleRoyals Staff reserves the right to, at any given time:
    1. Change any term or condition within this agreement;
    2. Change the game, including terminating, eliminating, supplementing, modifying, adding to or discontinuing any content, data or feature of the game, or the hours that the game is available, and;
    3. Change the equipment, hardware or software required to use and/or access the game.
    Any of the above changes may not be accompanied with forewarning, and all changes will be made effective immediately upon notice, which may be provided by any means, including, but not limited to game, website or forum announcement. Any use of the game, website or forum after such notice will be deemed as an acceptance of such changes.

    Section 2. Registration
    When registering for a game account with MapleRoyals, you are subject to the following restrictions:
    1. Acceptance of Agreement
      By registering a game account with MapleRoyals, you agree that you willingly accept responsibility for any and all characters on said account, and, in the case of multiple registered accounts, that any actions taken against one account registered to you apply to all registered accounts.
    2. Age Restrictions
      In order to register a game account, you must be over the age of 13 and otherwise have the right, authority, and capacity to enter into this agreement. We reserve the right to terminate any game accounts that are found to be in breach of this clause without notice.
    3. Registration Information
      In order to register an account, you are required to provide us with specific information about yourself, including a valid e-mail address and your date of birth. In addition, by registering an account, you are agreeing to the collection of your IP address, MAC address, and/or Hardware ID. You agree that all of these pieces of information are to be kept up-to-date, accurate and complete. All of these pieces of information are collected for internal purposes, including, but not limited to, verification of your rights to the account, insurance of the uniqueness of the account, and account security issues. We reserve the right to terminate any game accounts or restrict your access to the game at our discretion if we determine that any of this information is falsified, incorrect, or otherwise invalid.
    4. Account Information Agreement
      As part of the registration and character creation process, you will be requested to create a username, password, an Personal Identification Number ("PIN"), and character in-game name (“IGN”) that will identify you. Both your username and character IGN must be unique to any and all pre-existing ones, and are subject to the following conditions:
      I) The name may not be considered vulgar, defamatory, obscene, hateful, racially/ethnically or otherwise offensive, including any alternate spellings or misspellings at our discretion;
      II) The name must be in compliance with the software's internal restrictions; no longer than 12 characters, no shorter than 4 characters, restricted to only use the lower- and upper-case alphabet and whole numbers from 0-9;
      III) The name must not imply that you are that you are a part of MapleRoyals Staff, or that you have any specific privileges, including but not limited to the use of abbreviations such as “Dev”,“GM” or “Admin”, and;
      IV) The name may not be used in conjunction with any perceived attempt to impersonate another player, person, or entity.
    Outside of the above restrictions, we reserve the right to change, remove, alter or delete any character at any time for any reason at our discretion. If you are in breach of any of the above conditions, you may be subject to alterations or other consequences that we deem appropriate, including, but not limited to, the changing of the name in question, restriction of access to the game, or termination of your account at our discretion based upon the severity of the breach.

    Section 3. Game Use & Restrictions
    Any player accessing MapleRoyals is, by playing the game, agreeing that Game Masters (“GMs”) and Administrators (“Admins”) and any other MapleRoyals Staff have ultimate discretion and authority in applying, construing, interpreting, acting upon, or omitting any clause of the following section based on the evidence obtained from any source. Furthermore, MapleRoyals Staff possess the authority and the ability to exercise the right to modify any punishment for a violation of the Game Use & Restrictions. Upon breach of any of the following clauses, you acknowledge that you have the right to one appeal in which you may present any evidence of your innocence you wish, after which any decision made by MapleRoyals Staff is final and binding, and you are no longer entitled to any further appeals.

    While using the game, you agree to comply with all applicable laws, rules and regulations. We reserve the right to take any actions we deem necessary and appropriate in order to preserve the integrity of the game at our discretion. While using the game, you agree not to commit any of the following acts, organized into categories of severity.

    Major Infractions:
    1. Account Hacking - The act of accessing, restricting, or inhibiting any game account of which was not initially created by you by any means, including any sort of account phishing, editing or defacing of the game, or additionally, the act of soliciting or attempting to obtain any private account information from any individual who owns an account on MapleRoyals through any method. Punishment: Permanent ban.
    2. Game Hacking - The act of using or benefiting from any third-party program, macro program or otherwise defacing or modifying any part of the game software to gain any sort of advantage over other players, or otherwise selling, advertising, distributing or posting information related to the act. Punishment: Permanent ban.
    3. Server Attack - The act of directly attempting to disrupt, alter or otherwise tamper with any server or connection associated with the game, including denial of service attacks. Punishment: Permanent ban.
    4. Duping - The act of exploiting any sort of glitch, unintended feature, flaw in game design, or using third party programs, with the intent to duplicate items or mesos, including knowingly possessing or requesting illegitimate items or mesos. Punishment: Permanent ban.
    5. Malicious Programs - The act of transmitting or providing access to sources of any software or other materials that contain any viruses, worms, trojan horses, defects, date bombs, time bombs or other items of a destructive nature. Punishment: Permanent ban.
    6. Illegal Content - The act of providing, transmitting ,or otherwise allowing access to non-public information without permission from the rightful owners of the content, including the transmission of third-party trade secrets. Punishment: Permanent ban.
    7. Game Monitoring - The act of scripting, macroing, or otherwise monitoring actions of the game, including "packet sniffing" for any purpose. Punishment: Permanent ban.
    8. Real World Trading - The act of exploiting the software or the game for any sort of commercial purpose, including buying or selling items, mesos, or services for real world currency or barter. Punishment: Permanent ban.
    9. Improper Files - The act of operating MapleRoyals using altered, damaged, outdated, edited file or otherwise any game files that were not provided by MapleRoyals Staff, including but not limited to any changes to the User Interface or language of the game text. Punishment: Permanent ban.
    10. Account Sharing - The act of sharing your account information with any other individual, or the act of logging into or otherwise using an account owned by another person, with or without permission, regardless of whether or not the information was directly or indirectly shared. Punishment: First offense - 30 day ban, Second offense - Permanent ban. Please be aware that, in cases of severe abuse as per discretion of staff, we reserve the right to respond with a permanent ban regardless of if it is your first offense. See appendix for more information.
    Moderate Infractions:
    1. Staff Impersonation - The act of expressing, implying, or otherwise stating that you or your actions are endorsed by MapleRoyals staff, that you are a part of our administration or staff team when you are not, claiming privileges or rights by association to staff, or misleading players to believe any of the above. Punishment: First offense - 7 day ban, Second offense - Permanent ban.
    2. Solicitation - The act of advertising or soliciting any sort of commercial opportunities of any nature, including chain letters, pyramid schemes, investment opportunities or commercial advertising, or additionally providing access to any location that does the above. Punishment: First offense - 7 day ban, Second offense - Permanent ban.
    3. Information Harvesting (Stalking) - The act of collecting any information about the game or any individual associated with the game, including players, ownership or any involved third-parties, without their expressed consent, regardless of the location of the act. Punishment: First offense - 7 day ban, Second offense - Permanent ban.
    4. Glitch Abuse - The act of exploiting any errors in game design or any features or bugs, documented or otherwise, that are not meant to be available in order to gain any sort of competitive advantage. Punishment: First offense - 14 day ban, Second offense- Permanent ban.
    5. Robotic Play - The act of engaging in robotic or automatic play which allows any character you own to function autonomously or affect any portion of the game without your presence. Punishment: First offense - 7 day ban, Second offense - Permanent ban.
    6. Vote Abuse - The act of attempting to, or successfully, bypassing the restrictions of voting no more than once per 24 hours. Punishment: First offense - 14 day ban, Second offense - Permanent ban.
    Minor Infractions:
    1. Objectionable Behavior (Harassment) - The act of engaging in any sort of rude, harassing, vulgar, obscene, hateful, threatening or abusive discourse with another player, or alternatively in a setting in which unintended audiences may be present such as all publically transmitted chat or serverwide messages. This includes persistent badgering, flaming, mass defamation or disruption of another player. Punishment: First offense - 3 day ban, Second offense, 7 day ban, Third offense - Permanent ban.
    2. Objectionable Behavior (Disruption) - The act of engaging in any sort of action that is deemed to be excessively disruptive to the individuals around you, including spamming or flooding chat or skills. Punishment: First offense - 3 day ban, Second offense, 7 day ban, Third offense - Permanent ban.
    3. Hate Speech - The act of transmitting any sort of content or acting out any scenario which could be perceived as derogatory or otherwise prejudiced towards any group of people based on their race, sex, gender, life choices, or any other division. Punishment: First offense - 3 day ban, Second offense - 7 day ban, Third offense - Permanent ban.
    4. Inappropriate Content - The act of transmitting any sort of inappropriate content, including vulgar, obscene, fraudulent, threatening, libelous or sexually explicit materials, or alternatively transmitting any content that is privately owned. Punishment: First offense - 3 day ban, Second offense - 7 day ban, Third offense - Permanent ban.
    5. Kill-stealing - The act of attacking bosses or monsters on a map persistently without the system designation of ownership via the /mapowner in-game command, or alternatively last-hitting any bosses or monsters on a map without that same designation, without the expressed permission of the player who does have that designation. Punishment: First offense - 3 day ban, Second offense - 7 day ban, Third offense - Permanent ban.
    Infractions by Extension:
    1. Believable Claim - The act of making any claim to have broken any other rule listed above that we deem believable, including posing, impersonating, or otherwise claiming to be a player who has broken a rule. Punishment: Identical to actually breaking the rule.
    2. Associative Rule-breaking - The act of partying with any player who is breaking any rule listed above, or otherwise requesting that a player break any of the above rules for your own benefit. Punishment: Identical to that which the player who has broken the rule.
    Appendices:
    Additional information regarding the above terms may be found in the following appendices, included to assist in better understanding of terms that may include special circumstances or situations. Please note that not all of the above terms may have further explanations in the following appendices.
    4. Duping - It is possible to envision scenarios in which unpredictable server malfunction or otherwise unknown server glitch/error may cause items or mesos to be duplicated in a player's inventory. In this scenario, a Game Master or other member of staff must be contacted immediately to correct the issue - failure to do so will be considered knowingly utilizing a flawed game scenario to duplicate items, and would therefore result in a permanent ban.
    8. Real World Trading (RWT) - Real World Trading involves the transaction of out-of-game services or currency for in-game benefits. We understand that some players are interested in other activities, such as arts or crafts, and may wish to compensate those who assist them from either side with in-game benefits, however this does place a player in a situation where they may be considered real world trading, at the discretion of staff. We advise against any and all of these sorts of meso-for-art trades. Furthermore, the act of soliciting real world trading does qualify as an infraction of this rule, both in-game and out of game, and therefore requesting any in-game item for real world currencies or vice versa may result in consequences as per this rule at the discretion of staff.
    9. Improper Files - This rule is in place to ensure that all individuals playing our server are using files provided to them by us. We understand that some players may speak in other languages or prefer to use different user interfaces for vanity or ease of access, however this will be treated as defacing our game files as a whole, rather than just the game file that deals with the particular area in question. As such, the use of any altered official MapleRoyals file, or the use of any file to operate MapleRoyals which was not provided to the players by us, will be considered to have broken this rule and will therefore face consequences under this rule.
    10. Account Sharing - This rule was altered in October of 2014 to respond to the growing number of people abusing the ability to share accounts for a variety of purposes that we deemed unacceptable. Eight scenarios for which account sharing will be considered an immediate permanent ban are the following:
    1. Using power-levelling services;
    2. Two or more people taking turns in levelling up a character (ie: training);
    3. Logging onto someone else's character in order to leech your own;
    4. Removing items from or deleting someone else's character;
    5. Giving an account with a high-levelled character on it to someone else;
    6. Committing a bannable offence (other than just account sharing) on someone else's account;
    7. Wasting staff time by lying about the account sharing;
    8. Sharing your account details with multiple people.
    In any other situations, the default punishment will be a 30 day ban and potentially a reversal of actions taken during the share, however, this is still subject to staff discretion and the involved parties may face a permanent ban regardless of their situation not being listed above. Finally, the use of the same account information as other locations such as your personal social medias or any other game servers does not violate this rule, however, any individuals who access your account on the basis of knowledge of account information in other places does. You are responsible for the privacy of your own account information.
    1. Staff Impersonation - This term includes actions taken cross platform - if an attempt is made to impersonate a member of staff on the forums, a player may still face repercussion in-game if we can link the forum account to a game account. In many cases, a member of staff will share a name/nickname with other players that are not members of staff. For other players, it is still acceptable to use these shared names as an in-game name, however actions taken by a player with this sort of name that may imply association with staff, including misleading guild names or forum posts, may result in consequences under this rule.
    4. Glitch Abuse - In any situation where a player is uncertain if the function of the game they are attempting to utilize is intended or not, we strongly advice the player to contact a member of staff, or as a last resort, inquire among other players. Many of the glitches that exist within our game are known and players are told that, while a fix is being worked on, they are to avoid these actions at the risk of consequences under the glitch abuse rule. In addition, if a player discovers a glitch that has not been reported, we advise the player to immediately report it to a member of staff to avoid any consequences.
    5. Robotic Play - This act will be defined as the failure of a player to respond to a member of staff when prompted and visibly at the controls of their character, as evidenced by actions such as movement or use of skills. In the situation where a player is prompting another player, a response is not strictly mandatory, however a player report in which a player is being prompted numerous times without a response over a long period of time may be considered sufficient evidence for consequences under this rule at the discretion of staff. As such, we strongly suggest to all players to respond to any prompts in order to avoid being portrayed in a manner which may not be true. Please be aware that scripted macro programs which control your character may be considered a game hack and subject to punishment under Major Infraction - 2. Game Hacking.
    As a general statement for terms under the Minor Infractions title, please be aware that staff retains the right to decide on a case-by-case basis what infracts the rule and what does not. A similar case in past does not necessarily qualify a current case to be faced with the same result, as every case is different and the nature of inappropriate actions is a constant debate. To be safe from potential bans under minor infractions, the most general suggestion we have is to act as though you are in a real life public situation with your superiors around you. If you are respectful to the individuals around you, it will severely reduce any likelihood of facing minor infraction consequences.
    1. Objectionable Behavior (Harassment) - There are multiple scenarios in which harassment can be defined. Persistence and level of aggression are two major factors - constant harassment over a long period of time will likely qualify a player as having broken this rule, or alternatively a strongly objectionable statement or group of statements over a short period of time. Persistent mass defamation will be considered no less than ten defames by an individual and may also include asking, paying, or otherwise incentivizing other players to defame another individual.
    5. Kill-stealing - The /mapowner command has been put into place for the reason of understanding which player in a kill-stealing altercation is in the right and which is in the wrong. The /mapowner command functions in-game to determine which character possesses ownership of the map and all contained monsters. Upon attaining ownership of a map, the owner is granted three minutes of immunity, after which the first character on the map to attack will have ownership transferred to them. If the owner attacks prior to the three minutes expiring, the three minute immunity is refreshed to the time of the attack - therefore, the owner of the map must not attack on the map for a period of three minutes before the ownership becomes claimable. This allows the owner to leave their computer for smaller purposes without allowing ownership retention over long periods of inactivity. A player who is not the map owner may still attack on the map, however, if the owner of the map decides to ask the player to leave, they must comply at the risk of consequence by this rule, regardless of any past agreements.
    2. Associative Rule-breaking - This rule encompasses benefiting from any rule-breaker who may be in your party or otherwise causing you benefit. This includes actions such as robotic casting of Holy Symbol, party quest glitch abuse, or a character using hacks in your party. Leniency may be applied to players who could not have known the situation, as well as may be given to players who report the situation to MapleRoyals staff. If you are ever unsure of what is occurring, we strongly recommend that you leave the party and remove yourself from the presence of the rule-breaking individual.

    Thank you for taking the time to read and understand the MapleRoyals Terms and Conditions. Please familiarize yourself with all terms to ensure that your time on MapleRoyals is uninterrupted by consequences for your actions.
    -- MapleRoyals Administration
     
    Last edited: Jan 4, 2017
    kevin95269, lobix10, Danielz and 23 others like this.
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