Lost Email or Username

If you are unable to reset your password / PIC / PIN via Control Panel,
as you have forgotten your username or lost access to the email due to the following reason(s) such as
- unable to receive the email
- fake / invalid email address
- lost the email password or unable to login for some reason

Make a thread at
https://mapleroyals.com/forum/forums/support-requests.111/
with the following details

1) Your character names (IGN):
2) The date of birth associated with your account (DD-MM-YYYY):
3) The email address associated with your account:
4) Your account username (Game Login ID):
5) Last logged in date (DD-MM-YYYY):
*Please provide an estimation if unsure

Note: Kindly fill in as 'Unknown' for any of the above fields if forgotten, and the Staff will try their best to identify your Royals account.

WARNING ⚠: please do not reveal any of the information above to non-Staff members
Please also be patient as this process will take some time

List of Staff members: https://mapleroyals.com/forum/members/?type=staff