Lost access to Email

Discussion in 'Guides' started by Dave Deviluke, Apr 17, 2020.

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  1. Dave Deviluke
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    Dave Deviluke Donator

    Joined:
    Oct 5, 2017
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    MapleRoyals Discord
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    Islander
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    If you are unable to reset your password / PIC / PIN via Control Panel,
    as you have forgotten your username or lost access to the email due to the following reason(s) such as

    - fake / invalid email address
    - lost the email password
    - email was hacked (unsafe)


    Make a thread at
    https://mapleroyals.com/forum/forums/support-requests.111/
    with the following details

    1) Your character names (IGN):
    2) The date of birth associated with your account (DD-MMM-YYYY):
    3) The email address associated with your account:
    4) Your account username (Game Login ID):

    Note: Please kindly fill in as 'Unknown' for any of the above fields if forgotten, and the Staff will try their best to identify your Royals account.

    WARNING: please do not reveal any of the information above to non-Staff
    Please also kindly be patient as this process will take some time
     
    Last edited: Apr 18, 2020
    Raony, iEatEmoKids, Johnny and 3 others like this.
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