disconnected from the login server

Discussion in 'Technical Help' started by miki, Sep 11, 2020.

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  1. miki
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    miki Member

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    Issue: Cannot get past character selection screen - windows ban on account.
    Character Name:xiaoyayi,xiaowuzi
    Additional Information:last thing, stay in kerning city,didnt do anything
     
  2. Sen
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    Sen Forum Moderator

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    If you're receiving a ban message you need to submit a ban appeal
     
  3. miki
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    miki Member

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    but troubleshooting guide let me post here
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What's the error message upon logging in?
    Are you sure there's a ban message?

    登入的時候是看到什麽“錯誤信息”?
    確定是被封號(ban)嗎?
     
  5. miki
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    miki Member

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    im not sure . troubleshooting guide say i got banned. get message "you have been disconnected from login server plz try again later".
    i can select char then screen disappear. try lots of time and im sure my net is ok.
     
  6. miki
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    can help me solve this problem?
     
  7. Becca
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    Becca GM

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    Technically this should be in Technical Help ^_^' If you were banned you'd have an "ID has been Blocked or Deleted" message. You could PM me your MAC Address and I can take a look for you to see if it's banned, but other than that I can't think of any other ideas. Going to move this over now!
     
  8. miki
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    sure, but i dont know how to pm u first,plz pm me
     
  9. Becca
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    I was informed that you were caught vote abusing back in 2018 and you are no longer allowed to play. Please do not make anymore accounts as they will be banned. Locking this post.
     
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