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Open Character can't enter the game

Discussion in 'Character Issues' started by notwo830430, Nov 25, 2019.

  1. notwo830430
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    notwo830430 Member

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    Problem: you have been disconnected from the login server.Please try again later
    Details:The account can enter smoothly, but the part that selects the character is displayed
    ((you have been disconnected from the login server.Please try again later))

    Unable to log in successfully...
    I have applied for Ban Appeal but it doesn't seem to be the problem... the administrator said that I can log in successfully, but I still have the above problems. I am in trouble with the administrator to help. Thank you!!
     
  2. Dave Deviluke
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    Dave Deviluke Donator

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    You able to try login with mobile data?
     
  3. notwo830430
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    notwo830430 Member

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    Thank you for your reply. I don't know much about mobile data. I use a desktop computer. I also try to find relevant knowledge on the Internet ... I hope the administrator can also provide me assistance. Thank you.
     
  4. Dave Deviluke
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    Dave Deviluke Donator

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    Mobile Data (數據) 是指手機的 3G / 4G

    你有辦法使用 Mobile Hotspot (移動熱點) 來確認是否是帳號還是網絡問題嗎?
    此信息可以幫到管理員來解決你的問題
     
  5. notwo830430
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    notwo830430 Member

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    Hello admin, I have successfully entered the game using mobile data, but ... Do I have to play mapleroyals this way in the future?
     
  6. Dave Deviluke
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    Dave Deviluke Donator

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    If you are able to login the game with mobile data, the issue lies with the network

    You may need to contact your ISP (Internet Service Provider) and inform them that you are unable to login online games properly
     
  7. notwo830430
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    notwo830430 Member

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    OK, I will contact the ISP (Internet Service Provider) to try to solve the problem.
     
  8. notwo830430
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    notwo830430 Member

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    管理員您好,我的問題已經解決了,似乎是 區域網路(Local Area Network),設定上的問題,我整個重新設定過就可以正常遊玩了!! 非常感謝管理員的協助,謝謝您。
     
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  9. Dave Deviluke
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    Dave Deviluke Donator

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    很高興你的問題已解決

    我並不是管理員,可是會幫玩家解決技術上的問題
     
  10. notwo830430
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    notwo830430 Member

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    非常感謝您~f13~f13~f13~f13
     
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